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Workforce & Community Specialist/ Lead
Workforce and Community Manager
To provide and coordinate a variety of Workforce/Supported Employment services for program participants and collaborate with partnering agencies and businesses. To assist Program participants to secure well-matched, integrated and competitive employment outcomes in their community. Provide and coordinate person-centered services that promote a meaningful life for individuals served.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for adherence of all requirements related to referring partners (including OOD and County Boards of DD). This includes maintaining necessary records, submitting weekly reports as required and providing input to referral sources regarding individual service progress. Comply with all Agency policies, procedures and safety standards and ensure health and safety for all Program participants.
Understand and adhere to Medicaid Waiver, Department of Labor and all applicable regulatory standards.
Coordinate job assignments, training, mentoring and provide billing support for identified MONCO staff.
Coordinate billing and authorization processes for services.
Provide project management support for identified program participants.
Provide community employment training and/or assessment services in classroom, group and individual/business settings.
Responsible for providing all aspects of Supported Employment, including but not limited to;
Job Development, Job Coaching, Community-Based Work Assessments, Career Exploration, Career Discovery, Job Retention.
Identifies barriers to employment, has knowledge of community resources, and makes appropriate referrals.
Teaches a variety of skills including job readiness, basic literacy, and life skills in a classroom or one-on-one format.
Assist program with Retention Performance measure by conducting and documenting regular follow-up activities with participants and employers.
Stays informed of community, agency, and program information through inter-office communications, attendance at staff meetings, participation in professional development activities and other community events.
Acts as a positive role model for participants in all aspects of professional performance.
Observes safety procedures and personnel policies, and ensures compliance by participants.
Provide own transportation or utilize company vehicle to visit employers and participants on site, as needed and as determined by supervisor.
Provide weekly and monthly reports to Quality Assurance.
Supervises direct service staff as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must maintain the ability to pass a criminal background check and drug screen.
Must maintain a valid driver’s license and a driving record acceptable to MONCO’s liability insurance provider.
Must be able to interact cordially and productively with a variety of people.
Ability to use general office equipment including computer keyboard by touch.
Must work with identified word processing, data management and spreadsheet applications (MS Office, Advisor, DODD Portal, and others as assigned).
Must possess good organizational and time management skills.
Must be able to take initiative, make decisions and work well with little supervision.
Must be able to keep information confidential.
Must be able to read, write and communicate clearly in English.
Must be able to maintain an effective working relationship with, and among employees and participants, while motivating them to their best performance.
Must be able to make schedules and work with generally little supervision.
Must be able to work a flexible schedule, including nights and weekends.
Ability to function in a hectic work environment with occasional periods of high stress.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Vocational Rehabilitation, Business Education, Social Science or related field preferred but will consider experience and other applicable credentials and training. Minimum of 7 years’ experience in field of Supported Employment. Involvement in implementation and development of training programs for individuals with intellectual/developmental disabilities. Knowledge of business and industry hiring practices. A valid driver’s license and your own car are also required. Must pass CESP exam within the first year of employment. Must maintain all Employment First and Medicaid Waiver Certifications without lapse for duration of employment. American Sign Language credentials preferred but not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position, and hours of work and days are typically Monday through Friday, 8:00 a.m. to 4:30 p.m. Most likely will include evening and weekend work as job duties demand.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.
ADDITIONAL ELIGIBILITY QUALIFICATIONS:
None required for this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position.